Support Engineer ATRIBS

Posted 30+ days ago

Experience

1 - 5 Years

Job Location

United Arab Emirates - United Arab Emirates

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description
3-5 years of experience in IT support, with at least 1-2 years in an L2 support role.

  - Prior experience in a retail banking or financial services environment is highly preferred.

Technical Skills:

  - Proficiency in troubleshooting Windows/Linux operating systems, SQL databases, and network protocols (TCP/IP, DNS, VPN).

  - Familiarity with banking applications (e.g., Temenos T24, Finacle, or similar core banking systems) and payment processing platforms.

  - Experience with ITSM tools (e.g., ServiceNow, Remedy) and monitoring tools (e.g., Splunk, Dynatrace).

  - Knowledge of cloud platforms (e.g., Azure, AWS) and virtualization (e.g., VMware) is a plus.

 

Certifications (Preferred):

  - ITIL Foundation, CompTIA Network+, Microsoft Certified: Azure Fundamentals, or similar.



Soft Skills:

  - Strong problem-solving and analytical skills.

  - Excellent verbal and written communication skills for interacting with technical and non-technical stakeholders.

  - Ability to work under pressure and manage multiple priorities in a time-sensitive environment.

 

Company Industry

  • IT - Software Services

Department / Functional Area

  • IT Software

Keywords

  • Support Engineer

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ATRIBS

https://atribsmetscon.zohorecruit.com/jobs/Our-Company-Website/613878000028961001/

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