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Experience
2 - 4 Years
Job Location
Education
Bachelor of Technology/Engineering(Computers), Master of Technology/Engineering(Computers)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Provide immediate technical support to users of the system, including Fund employees and strategic partners, and address any technical challenges according to Approved procedures.
Regularly follow up with Fund specialists to diagnose technical challenges and propose appropriate technical solutions, in coordination with various stakeholders within and outside the Fund.
Implement system update planning processes and adhere to the necessary periodic maintenance and upgrades to ensure system stability.
Implement testing plans for new system processes and services and address any technical challenges before activating them in the live system.
Managing system support operations, such as setting up user accounts and defining user permissions according to approved policies.
Respond to technical inquiries from relevant parties within the scope of responsibility and provide the necessary support to address problems encountered in system processes and services.
Work on the continuous improvement of system support processes, in line with the rapidly changing nature of work, and follow up on resolving software and operating system issues.
Coordinate directly with the Fund's staff, and hold periodic meetings and sessions to discuss the requirements for supporting and developing the system, within the scope of the defined responsibilities.
Desired Candidate Profile
- Possesses a Bachelor's degree in Computer Science, Information Technology, or a related field, providing a strong foundation in software development principles.
- Holds relevant certifications such as Microsoft Certified: Azure Developer Associate or AWS Certified Developer – Associate, demonstrating expertise in cloud technologies.
- Demonstrates 5+ years of experience in system development, showcasing a proven track record of successful project delivery.
- Has experience working in the FinTech industry, demonstrating a specific understanding of the unique challenges and opportunities.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Solutions Architect
- Testing And QA
- Documentation
- Technical Lead
- System Analyst
- Code Review
- Troubleshooting
- Code Optimization
Dicetek LLC
Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing. We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology.
Read MoreRizwana Ashfaq Ashfaq - Manager- Talent Acquisition
Office No. 307 - 3rd Floor, New Century Tower, Port Saeed Road,Opp. Deira City Centre, Dubai - United Arab Emirates., Dubai, United Arab Emirates (UAE)