T24 Operations

GSSTech Group

We are seeking an experienced T24 Operations Lead with strong technical expertise and hands-on experience in managing Temenos T24 Core Banking systems within the UAE banking sector. The ideal candidate will lead the T24 operations team, ensure smooth day-to-day functioning, optimise system performance, and support mission-critical banking services.

Key Responsibilities

• Lead daily operational activities for Temenos T24 core banking systems, ensuring high availability, stability, and performance.
• Act as the technical escalation point for complex T24 issues, coordinating with development, infrastructure, and vendor teams.
• Oversee end-of-day (EOD), end-of-month (EOM), and end-of-year processes, ensuring timely and error-free execution.
• Perform proactive system monitoring, health checks, and capacity planning to minimise downtime and incidents.
• Manage upgrades, patches, releases, and environment refreshes in collaboration with Temenos and internal IT teams.
• Work closely with business stakeholders to understand requirements and deliver operational support aligned with business objectives.
• Ensure adherence to UAE Central Bank regulations, audit guidelines, and internal compliance standards.
• Mentor and guide the T24 operations team, promoting best practices and operational excellence.

Required Skills & Experience

• 8+ years of overall experience, including 5+ years of hands-on T24 operations experience.
• Proven expertise in T24 technical modules, COB (Close of Business) management, performance tuning, and troubleshooting.
• Experience with T24 scripting, TAFC/TAFJ, OFS, and TAFJ architecture.
• Strong background in Unix/Linux environments, Oracle database administration, and integration technologies.
• Practical knowledge of deployment automation, job scheduling, and monitoring tools.
• Mandatory: Minimum 3+ years of experience in a UAE banking environment supporting Temenos T24 production systems.
• Strong analytical, communication, and stakeholder management skills.

Preferred Qualifications

• Temenos T24 certification or equivalent hands-on experience.
• Experience with Islamic banking modules, digital banking channels, and T24 local customisations.
• Exposure to DevOps practices and cloud-based deployments is an added advantage.