Technical Business Support Officer

Norconsult Telematics

Position Objective:

Technology Business Support professional aligning business needs with technology strategies, ensuring governance, budget control, process automation, and supporting AI and advanced technology projects.

Job Description & Responsibilities:

• Ensure compliance with company policies, industry regulations, and technology governance frameworks while supporting AI and advanced technology teams in applying governance best practices.
• Lead process automation initiatives, implementing approval workflows and digital transformation solutions to drive efficiency and cost-effectiveness.
• Manage sector budgets, oversee procurement processes (PRs & POs), track expenses, and optimize resource allocation in collaboration with finance and procurement teams.
• Develop and enforce data governance policies, ensuring high-quality data management and alignment with business objectives.
• Create insightful reports and dashboards using BI tools (Power BI, Tableau) to track performance, identify trends, and support strategic decision-making.
• Financial management, procurement (PR & PO), and budget planning.
• Workflow automation and digital transformation solutions.
• Data governance frameworks and BI tools (Power BI, Tableau).
• Knowledge of AI, emerging technologies, and strong analytical abilities.
• Excellent stakeholder engagement and cross-functional collaboration skills.

Qualifications and & Experience:

• Bachelor s degree or Diploma in Business Administration, Finance, Management Information Systems, Computer Science, or a related field.
• 2+ years of experience in technology governance, budgeting, procurement, outsourcing/vendor management, contracts management, legal review of vendor agreements and procurement activities, and business/IT alignment.
• Experience in the tech industry or a similar fast-paced environment is highly desirable.
• Proficiency in MS Office Suite.
• Strong command of written and spoken English and Arabic.