Technical Helpdesk Jobs

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage NOC processes, coordinate with teams, liaise with UAE authorities, and maintain documentation while ensuring compliance and timely approvals.

• 12 - 15 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery governance, manage IT operations, lead service desk and production support teams, ensuring SLA compliance and customer satisfaction.

• 1 - 3 Years
• Muscat - Oman

Handle customer calls and emails, perform troubleshooting, maintain documentation, and support shift operations with strong communication and technical skills.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support for hardware and software, manage user accounts, troubleshoot network issues, and assist with onboarding and offboarding processes.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 3 - 6 Years
• Sohar - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Nizwa - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Muscat - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage the complete NOC process, including applications, submissions, approvals, renewals, tracking, and closure. Maintain updated NOC trackers and ensure timely follow-up on pe...

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level IT support, troubleshoot issues, and assist users with system access while utilizing ITSM tools and having relevant technical knowledge.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for desktops, laptops, and mobile devices, manage IT infrastructure, and possess strong knowledge of Microsoft and Apple systems.

• 4 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for desktop and laptop devices, troubleshoot hardware and software issues, and manage user accounts while utilizing Microsoft products and ITIL processes.

• 3 - 7 Years
• Dubai - United Arab Emirates

Oversee IT service desk operations, manage incident processes, ensure service level agreements, and improve efficiency while collaborating with IT teams.

• 1 - 7 Years
• Al Kuwait - Kuwait

Responsible for managing customer interactions, ticketing activities, and service processes while ensuring SLA compliance and improving service desk workflows.

• 2 - 4 Years
• Jeddah - Saudi Arabia

Administer ManageEngine Service Desk, manage user accounts, analyze support processes, and ensure compliance with IT service management principles.

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving technical issues, providing IT support for Microsoft technologies, maintaining systems, and ensuring network security with strong problem-solving skills.

• 3 - 8 Years
• Cairo - Egypt

Provide technical support, troubleshoot issues, maintain systems, and ensure compliance with Service Level Agreements while managing IT assets and documentation.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

Provide technical support, ensure operational excellence, and implement quality assurance in IT services for hospital staff, requiring advanced troubleshooting skills and famili...

• 1 - 3 Years
• Cairo - Egypt

The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Service Desk Support Technician is to provide first line s...

• 3 - 5 Years
• Al Kuwait - Kuwait

Provide first-line technical support, troubleshoot hardware and software issues, manage user accounts, and ensure efficient IT operations with strong communication skills.

• 2 - 8 Years
• Doha - Qatar

Provide Level 2 technical support, troubleshoot hardware and software issues, manage Microsoft 365 services, and ensure compliance with IT policies.

• 1 - 6 Years
• Giza - Egypt

Provide first-line IT service desk support, manage incidents and requests, collaborate with stakeholders, and ensure effective service delivery in a dynamic environment.

• 0 - 2 Years
• Cairo - Egypt

Provide first-line technical support for IT issues, assist in troubleshooting, maintain systems, and support technology implementation in an educational environment.

• 5 - 9 Years
• Dubai - United Arab Emirates

Provide end-user IT support, helpdesk coordination, and basic system administration while ensuring effective communication with stakeholders during a temporary assignment.

• 2 - 7 Years
• Cairo - Egypt

Provide technical support, manage IT assets, configure networks, administer cloud services, and ensure security systems function effectively.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

IT Support Manage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians. Responsible for Scanning, Testing, and P...

• 1 - 3 Years
• Algeria - Algeria

Manage IT operations, monitor incidents, coordinate teams, ensure compliance, and improve IT services while maintaining security and user support.

• 1 - 7 Years
• Giza - Egypt

Provide technical support by diagnosing issues, managing helpdesk tickets, and assisting users with hardware, software, and network problems.

• 5 - 10 Years
• Cairo - Egypt

Provide first level IT support, perform hardware/software maintenance, and manage network systems; requires knowledge in active directory, networking, and Google Suite.