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Experience
15 - 20 Years
Job Location
Education
Bachelor of Science(Computers)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
Team Leadership & Performance Management
- Lead and manage a team of 8 12 Lead and Senior Implementation Consultants, owning hiring, performance management, career development, and retention
- Drive optimal resource allocation and utilization across concurrent implementation programs, balancing delivery demand with team capacity
- Set clear performance expectations, conduct regular reviews, and build individual development plans aligned to career growth
Technical Oversight & Delivery Excellence
- Provide senior technical oversight across all active implementation projects, ensuring quality, consistency, and alignment with agreed standards and customer requirements
- Serve as the ultimate escalation point for complex technical issues across the team, driving timely and well-reasoned resolution
- Establish and govern delivery standards, integration patterns, and reusable practice assets SOW templates, estimating models, integration playbooks, and discovery frameworks
Training, Enablement & Knowledge Management
- Own team training and upskilling on Pagero e-invoicing platform capabilities, implementation methodology, and country-specific compliance mandates
- Maintain close alignment with Product and Segments teams to track new features, regulatory changes, and new country rollouts and ensure the team is current and prepared
- Build and sustain a culture of knowledge sharing through structured enablement programs, retrospectives, and internal documentation
Business Development Support
- Partner with Sales and Solutions Consulting on strategic pursuits supporting pre-sales discovery, solution scoping, effort estimation, and deal governance
- Own accountability for timely, high-quality SOW preparation across the team, ensuring scope accuracy, commercial alignment, and delivery feasibility
- Contribute to pricing strategy and commercial proposal inputs, drawing on delivery experience to validate assumptions and protect margin
Partnership & Alliance Enablement
- Work with the Partnerships and Alliances team to assess the technical delivery capabilities of implementation partners
- Define technical standards and certification requirements for partners co-delivering projects, and support onboarding and readiness programs
- Ensure partner-led delivery meets the same quality bar as internal delivery
Desired Candidate Profile
Required Qualifications
- 15+ years of progressive experience in enterprise software implementation and systems integration in a B2B environment, with SAP or Oracle strongly preferred
- Minimum 5 years in people management roles leading technical delivery teams of 5+ consultants in customer-facing environments
- Proven track record of delivering complex, multi-country, multi-ERP implementation programs from discovery through go-live
- Strong working knowledge of O2C and P2P processes, ERP integration patterns (API, SFTP, HTTPS), and enterprise data formats (XML, JSON, EDI, CSV)
- Demonstrated experience in commercial scoping, SOW authorship, and pre-sales solutioning
- Excellent communication and stakeholder management skills credible with both executive and technical audiences
Preferred Qualifications
- Prior experience in e-invoicing, tax compliance, or regulatory reporting programs
- Deep ERP consulting background SAP (FI/SD/MM) or Oracle (Financials/SCM)
- Experience establishing delivery methodology, quality frameworks, or practice standards within a growing consultancy
- Familiarity with international e-invoicing mandates and multi-country compliance landscapes
- Experience evaluating and enabling third-party implementation partners
Added Advantage
- Proven track record of building and scaling high-performing technical delivery teams while maintaining strong client relationships and contributing to revenue growth
- Equally credible coaching a consultant through a complex integration design and presenting a delivery strategy to a C-suite stakeholder
- Have shaped repeatable delivery tools estimating models, playbooks, certification frameworks that improved team efficiency and partner readiness at scale
Department / Functional Area
Keywords
- Technical Manager
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