Technical Project Manager

Everbridge

Employer Active

Posted 7 hrs ago

Experience

8 - 13 Years

Job Location

Dubai - United Arab Emirates

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As a Technical Project Manager you'll play a dual role combining technical delivery and project leadership. You ll manage live customer environments, oversee new deployments, and act as the main technical point of contact for our UAE clients. Collaborating with international teams in France, Italy, Hungary, and Switzerland, you ll ensure seamless delivery and customer satisfaction across all stages of the project lifecycle.
What you'll do:
  • Manage a portfolio of UAE customers, ensuring high service continuity, stability, and satisfaction.
  • Oversee incidents, change requests, and maintenance activities in line with SLAs.
  • Plan and deliver system upgrades, enhancements, and technical roadmaps.
  • Act as a key liaison between clients, partners, and internal teams.
  • Lead deployment and configuration of Techwan / Everbridge applications in on-prem environments.
  • Administer and automate tasks in Windows Server using PowerShell.
  • Manage SQL Server databases and GIT-based deployments.
  • Troubleshoot, test, and integrate third-party systems and APIs.
  • Support sales and business development with demos, workshops, and technical input.
  • Build trusted relationships with government and public safety customers.
  • Collaborate in Arabic, English, and French, ensuring cultural and operational alignment.

Desired Candidate Profile

What you'll bring:
  • Minimum 8 years experience in System Engineering, DevOps, or Technical Project Management.
  • Strong technical background in Windows Server, PowerShell, SQL, GIT, and API integrations.
  • Bachelor s or master s degree in computer science, Engineering, or a related field.
  • Excellent communication and stakeholder management skills.
  • Fluent in English; Arabic and/or French highly desirable.
  • Nice to Have: Knowledge of DevOps tools (Ansible, Azure DevOps), .NET / C#, IIS, GIS systems, or telephony integrations; certifications such as PMP, ITIL, or Agile.

Company Industry

Department / Functional Area

Keywords

  • Technical Project Manager

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Everbridge

At Techwan (an Everbridge company), we design and deliver mission-critical command and control systems that help save lives and keep operations running. Our technology empowers emergency services, public safety agencies, and government organizations to respond faster, communicate better, and make informed decisions.
Our team makes a difference during the most difficult times and challenging situations. Our people are dedicated to solving problems. Our software was built to save lives. Our unifying mission is to keep people safe and businesses running.

Read More

https://jobs.lever.co/everbridge/272294c3-1275-4cc9-a3d8-e3b59875a916