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Experience
2 - 5 Years
Monthly Salary
AED 5,000 - 7,000 ($1,351 - $1,891)
Job Location
Education
Any Graduation
Nationality
Any Nationality
Gender
Any
Benefits
Perks & Benefits As Per Labour Law
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are seeking a highly skilled and motivated Sales Technical Support Engineer with expertise in Smoke Management Systems to join our dynamic team. The ideal candidate will be responsible for providing technical support to our sales teams and customers, assisting in the specification, design, and implementation of smoke management solutions. This role requires a blend of technical knowledge, sales support experience, and the ability to communicate complex solutions effectively to both internal and external stakeholders.
Key Responsibilities:
- Technical Support for Sales Team:Work closely with the sales team to understand customer requirements and provide technical solutions based on the capabilities of the smoke management system.
Offer pre-sales technical support to clients, including conducting product presentations, and demonstrations, and providing product specifications.
Assist in creating and reviewing technical proposals, bid specifications, and system designs. Respond to technical queries from customers, contractors, and consultants related to smoke management systems and other related products. - System Design & Configuration: Provide technical guidance on system design, integration, and application of smoke management systems in various environments.
Collaborate with customers and engineers to configure and customize solutions that meet project-specific requirements.
Perform calculations and simulations to support the technical feasibility of proposed solutions (e.g., airflow analysis, fan sizing, etc.).
Qualifications:
- Education:Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Fire Protection Engineering, or a related field.
Relevant certifications or courses in smoke management, fire safety, or HVAC systems will be an advantage. - Experience:Minimum of 3 years of experience in a technical support or sales engineering role, preferably in smoke management systems or a related field.
Strong understanding of smoke and heat venting systems, fire safety regulations, and HVAC systems. - Other Requirements:Willingness to travel for client meetings, product demonstrations, and site visits (domestic/international, as required).
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
NAFFCO FZCO
NAFFCO was founded in Dubai, UAE to become the world's leading producer and supplier of life safety solutions. By recognizing the importance and convenience of having easy access to multiple safety services, we became specialized by offering complete solutions under one roof for all types of high quality firefighting equipment, fire protection systems, fire alarms, addressable emergency systems, security systems, custom-made vehicle such as fire trucks, ambulances, mobile hospitals and airport rescue firefighting vehicles (ARFF). With the most talented and dedicated employees from around the world, NAFFCO has over 450 passionate engineers and over 3 million square feet of manufacturing facilities. We are currently exporting to over 100 countries worldwide. Our products have been consistently certified by UL, FM, BSI, LPCB and Global Mark according to the latest International Quality Standard for their strict adherence to ISO 9001 quality management systems and certified for ISO 14001 environmental management systems and BS OHSAS 18001 for occupational safety by UL DQS. Our success is driven by our 'passion to protect'; our vision is to become the world's number one provider of innovative solutions in protecting life, environment and property.
Read MoreSam Mathew - Manager Talent Acquisition
JAFZA Dubai P.O Box: 262169 - United Arab Emirates, Dubai, United Arab Emirates (UAE)