Technical Support

Dar Al Uloom University

Employer Active

Posted 3 hrs ago

Experience

1 - 3 Years

Job Location

Saudi Arabia - Saudi Arabia

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

A. Passive Network Infrastructure Support

  • Assist in the installation and basic testing of structured cabling (Cat6, Cat6a, fiber optics) under supervision.
  • Help organize patch panels, network racks, and cable trays in coordination with senior staff.
  • Label cables and document network endpoints using provided templates.
  • Follow standard procedures and guidelines for cabling and physical infrastructure.
  • Report and help troubleshoot basic connectivity issues related to passive components.

B. IT Support & Systems Maintenance

  • Provide first-level support for common hardware and software issues (e.g., printer setup, basic troubleshooting).
  • Assist in installing and maintaining IT equipment such as PCs, monitors, and network devices.
  • Support user account setup and access permissions under guidance.
  • Help with routine hardware replacements and upgrades.
  • Provide basic support for video conferencing and telephony systems.
  • Maintain and update inventory records for IT assets and consumables.
  • Monitor basic network performance indicators and report anomalies.
  • Participate in site visits to assess network reliability with senior technicians.
  • Ensure physical security of network cabinets by following access protocols.
  • Keep documentation updated for assigned tasks and procedures.
  • Follow safety and organizational policies during installations and maintenance activities.

Desired Candidate Profile

Position Summary

We are seeking a reliable and skilled Network Technician to support and maintain the university s passive network infrastructure. This includes structured cabling, patch panels, racks, and related hardware. The role also involves providing general IT support to ensure the smooth operation of systems and delivering technical assistance to users across the organization.

Position Task & Responsibilities

Company Industry

  • Education
  • Training
  • Teaching
  • Academics

Department / Functional Area

  • IT Software

Keywords

  • Technical Support

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Dar Al Uloom University

https://myhrm.dau.edu.sa/lib/controllers/PublicController.php?recruitcode=ApplicantViewJobs