Telecom Sales Account Manager OHI Telecommunications

• Identify and pursue new business opportunities in the telecom sector (operators, enterprise clients, government, etc.).
• Manage and grow assigned accounts by understanding customer needs and aligning solutions accordingly.
• Develop and maintain strong relationships with key decision-makers and stakeholders.
• Promote and sell telecom solutions including voice, data, network infrastructure, wireless solutions, and managed services.
• Prepare and present proposals, quotations, and product demonstrations to clients.
• Negotiate contracts and close deals to meet sales targets and margins.
• Collaborate with technical teams to develop and customize solutions.
• Maintain accurate records of sales activities, forecasts, and account information in CRM tools.
• Monitor market trends, competitor activities, and customer feedback to refine strategies.
• Ensure customer satisfaction and act as a point of contact for post-sales support and escalations.

• Bachelor's degree in Business, Engineering, IT, or related field.
• 5+ years of experience in telecom sales or account management.
• Strong understanding of telecom technologies (Fiber, MPLS, IP, VoIP, Cloud, 5G, IoT, etc.).
• Proven track record in B2B sales and client relationship management.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage complex sales cycles and multi-stakeholder environments.
• Proficiency in CRM tools

Preferred Skills:

• Experience working with telecom operators or system integrators.
• Knowledge of government or enterprise procurement processes.
• Existing client network in the telecom or ICT sector.
• Cultivate and expand relationships with key accounts, ensuring high levels of customer satisfaction and retention to drive revenue growth.
• Identify and qualify new sales opportunities within existing accounts, proactively seeking upsell and cross-sell possibilities for telecom services.
• Develop and deliver compelling sales presentations and proposals tailored to client needs, showcasing the value proposition of telecom solutions.
• Manage the entire sales cycle, from lead generation to deal closure, including contract negotiation and account onboarding.
• Collaborate with internal teams (e.g., engineering, marketing, and customer service) to ensure seamless service delivery and customer support.
• Analyze customer usage data and market trends to identify opportunities for service optimization and strategic account planning.
• Prepare and present regular sales forecasts, account status reports, and performance analyses to management, highlighting key achievements and challenges.
• Stay abreast of industry developments, competitive offerings, and technological advancements in the telecom sector to maintain a competitive edge.
• Resolve customer issues and complaints promptly and effectively, ensuring a positive customer experience and strengthening account loyalty.
• Achieve or exceed assigned sales targets and revenue goals, contributing to the overall success and profitability of the organization.