Telephone Operator SOFITEL

Posted 30+ days ago

Experience

0 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities



Job Description

  • Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary.
  • Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier.
  • Screens incoming calls for guest when requested.
  • Updates room rack in Telephone Exchange.
  • Handles wake-up calls and requests for directory assistance from guests; gives general information to guests.
  • Handles emergency communications for the hotel.
  • Maintains cleanliness and order of work area.
  • Performs duties as may be assigned.

Qualifications

Bachelor's in Tourism , Languages or any related Field.
- ( 0-3 ) years experience working with Opera or a related system.
- Fluency in English is a must.
- Additional languages are a plus.



Company Industry

Department / Functional Area

Keywords

  • Telephone Operator

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