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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary.
- Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier.
- Screens incoming calls for guest when requested.
- Updates room rack in Telephone Exchange.
- Handles wake-up calls and requests for directory assistance from guests; gives general information to guests.
- Handles emergency communications for the hotel.
- Maintains cleanliness and order of work area.
- Performs duties as may be assigned.
Bachelor's in Tourism , Languages or any related Field.
- ( 0-3 ) years experience working with Opera or a related system.
- Fluency in English is a must.
- Additional languages are a plus.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Telephone Operator
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