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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
What this job involves:
- Document and evolve processes related to transport requests and services while ensuring compliance with company policies
- Conduct auditing and analytic reporting to verify processes are followed in accordance with established guidelines
- Provide problem-solving solutions to address unplanned external factors including weather disruptions, strikes, and other service interruptions
- Manage project work focused on improving processes, user interface, and technology for transport portal systems
- Handle escalation and complaint management while coordinating with vendors to resolve transportation issues
- Process invoicing as directed and maintain accurate financial records for transportation services
- Research new programs, pilots, and improvements related to transport functions and operational efficiency.
Required Qualifications:
- Strong analytical and Excel skills with ability to interpret data and generate comprehensive reporting
- Ability to document processes in Standard Operating Procedure (SOP) formatting with attention to detail
- Experience interpreting processes and company policies to ensure compliance in daily practice
- Strong communication skills for engaging with employees, vendors, and management at various levels
- Vendor management experience with demonstrated ability to coordinate and oversee service providers
- Critical thinking and problem-solving skills for addressing complex transportation challenges
- Demonstrated work experience in similar transportation coordination, logistics, or facilities management roles.
Preferred Qualifications:
- Experience with transportation management systems and portal technology
- Knowledge of local transportation laws and regulatory compliance requirements
- Project management experience related to process improvements and technology implementations
- Experience in facilities management or integrated services environments
- Background in analytics and reporting with advanced Excel or database management skills
- Customer service experience with escalation and complaint resolution
- Understanding of predictive planning and contingency management for service disruptions.
Desired Candidate Profile
Required Qualifications:
- Strong analytical and Excel skills with ability to interpret data and generate comprehensive reporting
- Ability to document processes in Standard Operating Procedure (SOP) formatting with attention to detail
- Experience interpreting processes and company policies to ensure compliance in daily practice
- Strong communication skills for engaging with employees, vendors, and management at various levels
- Vendor management experience with demonstrated ability to coordinate and oversee service providers
- Critical thinking and problem-solving skills for addressing complex transportation challenges
- Demonstrated work experience in similar transportation coordination, logistics, or facilities management roles.
Preferred Qualifications:
- Experience with transportation management systems and portal technology
- Knowledge of local transportation laws and regulatory compliance requirements
- Project management experience related to process improvements and technology implementations
- Experience in facilities management or integrated services environments
- Background in analytics and reporting with advanced Excel or database management skills
- Customer service experience with escalation and complaint resolution
- Understanding of predictive planning and contingency management for service disruptions.
Company Industry
- Real Estate
Department / Functional Area
- Logistics
- Supply Chain
Keywords
- Transportation Coordinator
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Jones Lang LaSalle
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As the Transportation Coordinator at JLL's Integrated Facilities Manager business line, you will work closely with the Transportation Manager to ensure employee transport for social and non-sociable hours are scheduled properly in accordance with local law and company policy. You will be responsible for analytics relating to transport services, vendor management, and predictive problem solving when external factors such as strikes or extreme weather impact operations. This role requires you to document and evolve processes, conduct auditing and analytic reporting, and manage escalations while researching new programs and improvements. You will play a vital role in JLL's commitment to delivering transformative real estate solutions by ensuring seamless transportation operations that support employee needs and enhance workplace accessibility across our client portfolio.