Showing 16

Complaint Management Jobs in Egypt

FSQ Excellence Implementation Manager

Implement and ensure compliance with Global Food Safety and Quality Systems, driving quality improvements and training across all EAST factories.

8 Oct
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Loyalty Lead

Orange

Manage partnerships, enhance loyalty through rewards programs, develop analytical reports, and improve customer satisfaction in telecommunications.

30+ days ago

Transportation Coordinator

Jones Lang LaSalle

Manage transportation processes, conduct audits, provide solutions for disruptions, and ensure compliance with strong analytical and communication skills.

Easy Apply29 Oct

Customer Contact Specialist

MCV

  • 1 - 3 Years
  • Cairo - Egypt

Respond to service requests, coordinate with customers, manage appointments, and support service initiatives; requires Bachelor's degree and CRM experience.

29 Oct

Quality Control Manager

TEPCO S.A.E.

  • 5 - 9 Years
  • Cairo - Egypt

Maintain and improve Quality Management System, conduct audits, manage quality KPIs, and ensure customer satisfaction with strong leadership and problem-solving skills.

27 Oct

Customer Complaint & Claim Specialist

J&T Express Egypt

  • 3 - 5 Years
  • Cairo - Egypt

Manage customer complaints and claims, investigate cases, coordinate with departments, and maintain a database while requiring strong analytical and communication skills.

23 Oct

Customer Support Manager

Lead and mentor a customer support team, develop strategies for customer satisfaction, and enhance processes while collaborating across departments.

Easy Apply30+ days ago

Customer Services Manager

Manage complex corporate queries, drive specialized teams, analyze customer data, and ensure high-quality service while training staff and implementing systems.

30+ days ago

Customer Service Manager - Banking

Ensure quality checks, manage call center applications, oversee onboarding, and require bilingual candidates with customer service experience in financial institutions.

30+ days ago

Customer Service Manager

viva call

  • 5 - 7 Years
  • Giza - Egypt

Supervise daily operations, lead teams, monitor performance metrics, and enhance customer service quality while ensuring effective communication and technical support.

31 Oct

Customer Service Manager

Egyroll

  • 2 - 7 Years
  • Giza - Egypt

Manage customer service operations, including order management, account support, and warranty issues, while ensuring effective communication and team leadership.

27 Oct

Deputy Customer Service Manager

Speedaf Express Egypt

  • 5 - 7 Years
  • Giza - Egypt

Supervise customer service operations, monitor KPIs, develop team, analyze data, and drive improvements in logistics with strong leadership skills.

30+ days ago

Customer Service Manager

Kitchino

  • 5 - 7 Years
  • Cairo - Egypt

Lead and develop customer service teams, implement policies, analyze feedback, and enhance customer experience with strong leadership and communication skills.

30+ days ago

Customer Service Manager

EL KHETA

  • 7 - 10 Years
  • Alexandria - Egypt

Develop customer service teams, implement policies, utilize AI tools, monitor performance metrics, and foster collaboration to enhance customer loyalty and engagement.

30+ days ago

Customer Service Manager

BM

  • 2 - 5 Years
  • Cairo - Egypt

Lead customer service team to enhance satisfaction, manage inquiries, implement policies, and collaborate with sales and logistics while ensuring compliance and quality.

30+ days ago

Customer Service Manager

Joviality

  • 1 - 2 Years
  • Cairo - Egypt

Manage customer service by responding to inquiries on social media, tracking issues, collaborating with teams, and ensuring customer satisfaction.

30+ days ago

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