Travel Coordinator

Ember Lifestyle Travel LLC

Research & Itinerary Support

Support the Travel & Operations Manager with destination research, accommodation sourcing and experience curation for bespoke client journeys. Compile detailed research documents, comparison notes and destination briefings that help inform itinerary decisions. Keep a close eye on new hotel openings, emerging destinations and exclusive access opportunities, feeding relevant intelligence into the team.

Booking & Logistics Coordination

Manage the end-to-end booking process for all travel components: flights, accommodations, transfers, dining reservations, experiences and any special arrangements, with exceptional accuracy and attention to detail. Liaise with suppliers, hotels, DMCs and experience providers to confirm availability, secure reservations and follow up on outstanding items. Ensure all logistics are tracked, documented and communicated clearly.

Supplier Management & Research

Maintain and regularly update ember's supplier database, ensuring contact details, product information, rates and partnership notes are current and well-organised. Research new suppliers and service providers across global destinations to expand ember's network. Support the evaluation and onboarding of new partners as the business grows.

Document Preparation

Prepare and format polished travel documents, journey briefs, booking confirmations and operational files that meet ember's brand standards. Ensure all client-facing documents produced by the Travel Designer are accurate, well-presented and error-free before delivery.

CRM & Systems Management

Maintain accurate and up-to-date records across ember's CRM and operational platforms, including booking details, client notes, supplier confirmations and financial records. Develop familiarity with ember's internal tools and systems, some of which are newly launching, and contribute to building efficient operational workflows.