UAE National Manager – Community Management DUBAI PROPERTIES GROUP LLC
Employer Active
Posted 2 min ago
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Experience
3 - 7 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Strategic & Budgetary Support: Assist in developing and executing the co-working space’s strategy, KPIs, and budget in alignment with business goals.
- Operational Efficiency: Manage daily operations, ensure workflow optimization, cost control, and policy compliance to drive productivity and profitability.
- Front Desk & Member Onboarding: Supervise reception operations, application processing, and ensure seamless registration and mailroom services.
- Customer Service Management: Lead the team to maintain high service standards, promptly address member inquiries, and enhance customer satisfaction.
- Facility & Building Oversight: Inspect premises, maintain booking systems, and coordinate with facilities and IT teams for upkeep and enhancements.
- Health, Safety & Compliance: Ensure adherence to HSE standards and corporate policies for a safe and compliant operational environment.
- Vendor & IT Coordination: Manage external service providers and IT support to ensure uninterrupted service and efficient operational support.
- Event & Programming Support: Facilitate smooth execution of events and programming by coordinating operational support and anticipating member needs.
- Stakeholder & Member Engagement: Foster relationships with members and stakeholders through regular feedback sessions and implement enhancements.
- Reporting & Continuous Improvement: Develop KPIs, generate performance reports, monitor feedback, and drive continual improvement through benchmarking and process optimization.
Desired Candidate Profile
The ideal candidate will have the below qualifications and experience:
• UAE National with Family Book or Marsoom.
• Bachelor’s degree in business administration/hospitality or any related discipline.
• Minimum 3 years of experience in a similar role running workplace operations within a similar organization.
• Middle East experience is preferred.
• Good understanding of the UAE corporate, business, cultural and institutional environment.
• Strongly engrained commitment to creating an exceptional customer experience.
• Well organized problem solver with the ability to foresee operational and customer challenges in advance.
• Excellent planning and organizing skills
• Ability to drive sustainability and responsible business practices.
• An inherent sense of integrity and professionalism.
• Capable of thriving in ambiguous situations and flexible to adapt to an evolving organization.
• Enterprising personality with advanced interpersonal skills and the ability to interact at all levels.
• Results oriented with the ability to drive and exceed targets.
• Competency in Microsoft applications including Word, Excel, and Outlook and ability to prepare Gantt charts, project timelines, and tracking.
• Fluent in oral and written English. Arabic is considered a plus.
Employment Type
- Full Time
Company Industry
Department / Functional Area
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DUBAI PROPERTIES GROUP LLC
Dubai Holding Real Estate
Jayanthi
PO Box 500272., Dubai Business Bay, Dubai UAE, Dubai, United Arab Emirates (UAE)