UAE national_ Operations Executive Al Futtaim Private Company (LLC)

Invoice Management Prepare and submit monthly lease invoices for corporate customers via email or designated portal, ensuring accurate and timely invoice submissions for prompt payments. Generate and share Salik reports and relevant documentation with customers as per agreed SLAs for precise and timely billing. Consolidate and submit miscellaneous invoices, including those for damages, traffic fines, excess mileage, delay charges, and adjustments, based on the invoice generation schedule. Customer Management Manage the customer refund process following contract closures, ensuring excess funds are promptly returned. Respond to requests for Hertz Agreement Extensions from relevant departments to facilitate billing and contract closure. Process Security Cheque Release requests received through Customer Support and Collection teams for agreements closed with no outstanding balances. Stakeholder Support Support stakeholders and customers by adhering to established guidelines, processes, and policies.