Universal Banker
ADIB - Abu Dhabi Islamic...
Employer Active
Posted 3 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Provide prompt and efficient service to all walk-in customers
Respond to Customer inquiries, concerns and resolve issues effectively & efficiently
Proactively identify customer needs and proactively offer relevant Products and Services as below Finance: Liability Onboarding Covered Card Services: Debit Card Inquires Accounts General Inquiries Sending SMS to customers Police Letter Returned Cheques Dispute Services Standing order Setup/Cancellation/Amendment Funds Transfer/ Telex Transfer Installment Postponement Certificate Issuance E-Statement Issuance Returned Cheque Services (Receive, Deliver, and send to CCU) Debit Card & CHQ Book Services (Receive, Deliver, and Destruct) Assets Sales activities to be nominal during 2025 and any targets or incentive will be discussed/agreed separately
Perform any other responsibilities entrusted by Branch management from time to time.
Specialist skills / technical knowledge required for this role:
- Knowledge of ADIB s Retail & Institutional Banking products & services
- Knowledge of ADIB s Operational Policies & Procedures
- Knowledge of UAE banking practices, regulations & risks
- Thorough Knowledge of all the Regulations issued by Central Bank of UAE
- Fair knowledge of service standards
- Knowledge of Cross Sales
- Computer skills
Company Industry
Department / Functional Area
Keywords
- Universal Banker
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