Universal Banker

ADIB - Abu Dhabi Islamic...

Employer Active

Posted 3 hrs ago

Experience

1 - 7 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Provide prompt and efficient service to all walk-in customers

Respond to Customer inquiries, concerns and resolve issues effectively & efficiently

Proactively identify customer needs and proactively offer relevant Products and Services as below Finance: Liability Onboarding Covered Card Services: Debit Card Inquires Accounts General Inquiries Sending SMS to customers Police Letter Returned Cheques Dispute Services Standing order Setup/Cancellation/Amendment Funds Transfer/ Telex Transfer Installment Postponement Certificate Issuance E-Statement Issuance Returned Cheque Services (Receive, Deliver, and send to CCU) Debit Card & CHQ Book Services (Receive, Deliver, and Destruct) Assets Sales activities to be nominal during 2025 and any targets or incentive will be discussed/agreed separately

Perform any other responsibilities entrusted by Branch management from time to time.

Specialist skills / technical knowledge required for this role:

  • Knowledge of ADIB s Retail & Institutional Banking products & services
  • Knowledge of ADIB s Operational Policies & Procedures
  • Knowledge of UAE banking practices, regulations & risks
  • Thorough Knowledge of all the Regulations issued by Central Bank of UAE
  • Fair knowledge of service standards
  • Knowledge of Cross Sales
  • Computer skills

Department / Functional Area

Keywords

  • Universal Banker

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