Uzbek and Russian- Speaking Senior Client Relations Managers

XM

The main responsibilities of the position include:

• Develop and maintain excellent relationships with prospective and existing clients, including activating new leads and following up on potential clients.
• Handle client inquiries ensuring a high level of service.
• Conduct personal clientele analysis and take necessary actions.
• Promote available products and services to clients.
• Ensure compliance with legal guidelines and company procedures and provide suggestions for system enhancements.
• Set personal targets for team members, monitor performance, provide regular feedback, and share knowledge to keep the team motivated.
• Recognize development needs, coaches, and develops team members as necessary.
• Encourage team members to express ideas on improving individual and team performance.
• Contribute to the team effort by achieving targeted results.
• Always act in the best interest of the company and cooperate with the rest of the Client Relations team to perform business development.
• Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.