Vice President, Platform and Data Services Head

United States Citigroup

What you ll do:

• Define and communicate Platforms and Data Services strategic roadmap and value proposition clearly with clients, our sales teams, and partners on an ongoing basis.
• Drive and own the Platforms and Data Services priorities for TIK, through a deep understanding of client and market requirements, along with building and implementing a pricing framework for Digital Platforms for the region and drive annuity fee revenue growth.
• Ensure compliance with key TIK regulations and optimize regulatory change via periodic interactions with key regulators in countries, as well as proactive thought leadership on key digitization trends. Analyse and anticipate future regulatory requirements in the region based on developments in other regions, as well as roadmap laid out by local regulators.
• Drive product commercialization working with Sales and Relationship teams to propel strong client adoption of existing and new capabilities.
• Ensure seamless client onboarding, transaction execution and servicing experience.
• Gather market and client feedback across TIK and continue to enhance proposition on an ongoing basis.
• Ensure timely review and response to client experience and production incidents, focusing especially on issues that may significantly pose regulatory/legal risks or impact client satisfaction.
• Champion key client experience requirements, RFP deal commitments and emerging market trends identified across the TIK cluster for strategic roadmap planning and investment prioritisation.
• Deliver regular Business Review reporting representing PDS in the TIK cluster, focusing on progress and risk to commercialisation targets and OKRs, significant and trending client issues, risk and control issues, especially of a regulatory nature, talent and staffing issues.
• Maintain a strong risk and controls environment, ensuring regulatory and market mandatory requirements are identified, assessed and prioritised for attention, including any technology development, to enable PDS capabilities and services to remain compliant with local laws and regulations where applicable.

What we ll need from you:

• 6-10 years of relevant experience in transaction banking or in any digital business
• Strong executive presence and communication skills, with demonstrable experience of presenting to clients on topics ranging across cash management, payments, digital banking and integration.
• Experience of leading a multi-country platforms related strategy or digital transformation of business - preferred
• Technical knowledge of digital platforms and APIs or broader knowledge of Digital Transformation / Transformation mindset with the ability to think strategically to develop future vision for the business. Agile / Scrum Product Owner certification would be a plus.
• Execution spirit and entrepreneurial skills; Gets things done . Strategy and execution skills to prioritize areas of focus while also driving implementation in a large, global, and matrixed environment.