Vice President - Revenue Management

Wynn Al Marjan Island

About the Position:

Wynn Al Marjan Island is currently seeking a Vice President Revenue Management.

TheVice President of Revenue Management oversees both the Revenue Management and Business Intelligence departments within the Strategic Marketing team. The Vice President of Revenue Management designs revenue management and marketing strategies to maximize enterprise profitability, working with the RM team to execute, monitor, yield and optimize them. The Vice President of Revenue Management also works with the Business Intelligence department to provide insights and analysis to individuals and departments across the organization. This position is also responsible for providing leadership and direction to the team.

The primary duties and responsibilities of this role are:

• Maximize hotel occupancy, revenue, RevPAR, GOPPAR and ultimately EBITDA
• Yield hotel room rates, inventory, promotional offers, packages, and availability across multiple pricing tiers and distribution channels, in order to optimize customer mix and maximize profitability
• Monitor booking velocity and work with the marketing team to stimulate demand and identify/execute strategies to target low-demand periods
• Provide analytics and insights both proactively and reactively, on a recurring and ad-hoc basis to support and optimize decision making and operations throughout the organization
• Is aware of emerging trends, technologies, concepts and innovations in the Revenue Management & Business Intelligence fields, in order to stay up to date on best practices in the industry
• Develop, test and evaluate Strategic Marketing and Revenue Management strategies, always seeking further optimization of customer mix and profitability
• Is the liaison between Strategic Marketing and the Sales, Operations and Executive teams
• Work with Director of RM to prepare weekly hotel demand forecast by customer segment, property and room type
• Optimize customer mix by day and by market segment to maximize overall enterprise profitability
• Understand customer behavior by micro segment, including booking preferences, enterprise value, and price sensitivity
• Perform rigorous and recurring rate, availability and inventory audits
• Develop annual hotel occupancy budget by month, segment and room type, for use throughout the property to assist with business planning
• Manage/maintain distribution systems such as Web Booking Engine, HBSi, GDS, SynXis. Manage rates, availability and inventory for all third parties such as OTAs, Travel Agents, Wholesalers, and Meeting Planners. Ensure consistency, accuracy and parity in rates and availability across these channels
• Manage various systems to assist Revenue Management and Business Intelligence in their job functions. Ensure accuracy, timeliness and relevance of systems including Enterprise Data Warehouse, Rainmaker, SAS, Aprimo, NOR1, and Pricing Engine
• Bring on new systems/vendors as necessary, including identifying new opportunities, negotiating contracts and working with IT to implement
• Oversee the creation and maintenance of various types of reporting, including
• Customer behavior/holistic reporting and metrics
• Sales/Marketing performance and production
• Trends within the organization and in the market overall
• Dashboards/forecasting models for other business units
• Search for and provide insights and recommendations to streamline any and all areas within Wynn and Encore. Look for opportunities to assist peers, guests, other departments or leaders at all times
• Works with the Director of RM/BI for all hiring and HR responsibilities, including interviewing, training and cultivating/developing new and existing talent
• Responsible for providing support to the Hotel Division as well as Property Executives, in terms of reporting, strategic recommendations and systems support
• Develop financial models for assisting in planning/evaluating projects at the departmental, property and corporate levels.

About You:

The ideal candidate for this position will have the following experience and qualifications:

Education:

• Bachelor s degree in Business Administration, or a related field are pluses, as is an advanced degree.

Experience:

• Requires a minimum of 5 years leadership experience to include global distribution and online distribution channels in addition to property management systems and revenue management systems preferably in a hotel/resort environment
• Knowledge of statistics required.

• Requires proficiency in Microsoft Office specifically Outlook, Word, Access & PowerPoint

• Mastery of Microsoft Excel required: charts/graphs, solver, pivot tables, ODBC connections, data tables, advanced formula creation, and data manipulation

• Prior knowledge of the following systems and databases is preferred: JMP, Matlab, SPSS, SAS, Kronos, MMS/Agilysis, HotSOS, Micros, IGT, Opera, SQL, My-SQL, Teradata

• Proven experience in managing multiple priorities simultaneously and meeting deadlines.

• Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude

• Candidate must maintain the highest levels of confidentiality regarding guests and staff

About Wynn Al Marjan Island s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.