VIP Manager - South Asian Markets

Bettorian

Employer Active

Posted 13 hrs ago

Experience

5 - 7 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

  • Develop and refine the VIP program, enhancing engagement, exclusivity, and profitability.
  • Use analytics to track trends, identify opportunities, and manage customer risk.
  • Lead and mentor the VIP team to deliver consistent, high-quality support and achieve CS KPIs and immerse them in the company culture
  • Collaborate with internal departments to align VIP initiatives with overall brand strategy.
  • Ensure compliance with internal policies and external regulatory standards.
  • Partner with Product and Casino Content teams to align VIP offers with new game launches and feature releases.
  • Monitor and report on crypto transaction behaviors (wallet activity, token usage, deposit frequency) to inform segmentation.
  • Manage VIP-driven feedback loops for new content, feeding insights into game performance and player preferences.

Skills & Competencies:

  • Exceptional interpersonal, communication, and negotiation skills.
  • Strategic thinker with excellent planning and organizational abilities.
  • Proficiency in CRM systems, analytics tools, and reporting platforms.
  • Ability to work cross-functionally and influence without authority.
  • High level of professionalism, discretion, and emotional intelligence.
  • Commitment to compliance, responsible gaming, and ethical standards.

Desired Candidate Profile

Experience: Minimum 5 7 years experience in VIP or high-value customer management, CRM, or account management, ideally within gaming, hospitality, luxury retail, or entertainment sectors Proven track record of developing and executing successful VIP or loyalty strategies that drive measurable retention and revenue growth. Experience managing and motivating a team in a fast-paced, customer-focused environment. Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies. Demonstrated success in event planning, client engagement, and relationship-building at senior levels. Prior experience in a crypto-enabled environment, fintech, or digital asset ecosystem preferred. Familiarity with casino game content portfolios, RTP performance, and player segmentation by game type.

Company Industry

Department / Functional Area

Keywords

  • VIP Manager - South Asian Markets

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Bettorian

https://wuzzuf.net/jobs/p/g/bkbjgovt3eai-vip-manager-south-asian-markets-bettorian-dubai-united-arab-emirates