VIP Waitress Sunset Hospitality Group

Prompt, and courteous greeting of customers

Take orders and deliver food to customers on the table in an accurate and timely manner.

Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.

Follow sequence of service standards as per brand guidelines

Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers

Ensure food quality and consistency is delivered at all times

Manage the set up and close down of tables within section

Divide restaurant into sections for each shift and ensure fair allocations

Ensure full closing procedures are carried out consistently and thoroughly

Ensure tables are turned around and ready with minimal delay

Maintain cleanliness and hygiene standards

Ensure the cleanliness and refilling of condiment sets and napkin containers

Coordinating with cashier to handle accurately order invoices and tips

Keeps all work stations and equipment as clean as possible at all times

Attend all regular departmental briefings and contribute to an open communication within the assigned team