Visa Officer

Mawared Lebanon

1- Document scrutiny and collection of applications for visa processing.

2- Handle customer/ applicant queries personally or via email, telephone.

3- Handle cash and ensure 100% accuracy.

4- Record and maintain all application data. Ensure accurate and timely data entry into the system with zero errors.

5- Ensure all administration and logistics of passport delivery to consulate/ applicant/ logistic company etc.

6- Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.

7- Inform the applicants about the available value-added services and ensure delivery of value-added service options to applicants/ customers.

8- Encourage applicants to provide feedback on services provided and their overall experience at the application center.

9- Ensure that the entire process is completed within the mandated turn Around Time.

10- Assist supervisor /Operations Manager in execution of WB project.