Waiter / Waitress RAFFLES

Employer Active

Posted 19 hrs ago

Experience

1 - 3 Years

Job Location

Qatar - Qatar

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As a Waiter / Waitress, you will be responsible for serving food & beverage to the guest according to the service standards of Raffles & Fairmont.

Key Responsibilities:

  • Ensure correct grooming standards are followed at all times
  • Exceed guest satisfaction by knowing preferences and update profiles
  • Maintain detailed knowledge of the restaurant menu & daily specials at all times
  • To be familiar with the beverage service including glasses used and appropriates garnishes
  • Following up restaurants financial, LQA, TrustYou and Forbes targets on a daily basis
  • Anticipate and service of guests' requirements at all times
  • Following up daily financial targets of area/division
  • Use opening and closing checklist to ensure smooth opening and closing of the venue
  • Ensure service stations are constantly cleared and re-stocked during service
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Present menus in a proactive manner
  • To feel empowered and accountable within the work place
  • Keep manager on duty updated of any guest feedback so they can update the Glitch Report
  • Maintains the HACCP & FIFO standards as required by the regional governing body
  • Follow Hotel Evacuation Policy in case of an Emergency
  • Attend all necessary briefings and training sessions as instructed by the Manager
  • Handle financial procedures according to guidelines set by the finance department
  • Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs
  • Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
  • All issues and negative guest feedbacks needs to be properly reported on glitch system
  • Follow care program at all times, and report issues through the system to maintenance

Desired Candidate Profile

Minimum of 1 2 years in a similar role, preferably in a luxury hospitality environment

  • Fluency in English language; Knowledge of other languages is an advantage
  • Understanding of health, safety, and food hygiene regulations
  • Excellent interpersonal skills and ability to engage with guests in a professional, warm, and courteous manner
  • Flexibility in work shifts
  • Ability to work in a diverse team and dynamic environment

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Waiter / Waitress

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RAFFLES

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By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Read More

https://careers.accor.com/global/en/job/waiter-waitress-in-raffles-doha-doha-qatar-jid-67926