Waiters/Waitress

Client of Reap HR

Responsibilities:

• Greet and escort customers to their tables.
• Present the menu and provide detailed information about portions, ingredients, or potential food allergies.
• Prepare tables by setting up linens, silverware, and glasses.
• Inform customers about the day s specials.
• Offer menu recommendations upon request.
• Upsell additional products when appropriate.
• Take accurate food and drink orders using POS software, order slips, or by memory.
• Verify customers IDs to ensure they meet the minimum age requirements for alcoholic beverages.
• Communicate order details to the kitchen staff.
• Serve food and drink orders.
• Check dishes and kitchenware for cleanliness and presentation, and report any issues.
• Arrange table settings and maintain a tidy dining area.
• Deliver checks and collect payments.
• Transport dirty plates, glasses, and silverware to the kitchen for cleaning.
• Meet with restaurant staff to review daily specials, menu changes, and service specifications for reservations (e.g., parties).
• Adhere to all relevant health department regulations.
• Provide excellent customer service to guests.

Requirements

• Proven experience 1-3 year as a waitress/waiter.
• Hands-on experience with cash registers and ordering systems
• Basic math skills
• Attentive and patient with customers
• Excellent presentation skills
• Strong organizational and multitasking abilities, with a knack for thriving in a fast-paced environment
• Active listening and effective communication skills
• Team-oriented
• Flexibility to work various shifts
• High school diploma required; food safety training is a plus