Warehouse Operations Supervisor Agility Logistics

Your Responsibilities:

• Supervise all daily warehouse activities including receiving, put-away, storage, order preparation, and dispatch
• Ensure all handling and storage processes meet client and company standards, especially for food and temperature-controlled products
• Plan and allocate manpower, equipment, and resources to achieve operational targets
• Monitor inbound and outbound schedules to maintain smooth workflow and timely deliveries
• Ensure proper segregation between food and non-food products to prevent contamination

2. Inventory Control

• Ensure accurate stock handling and system transactions (GRN, picking, cycle count, stock adjustments)
• Conduct regular cycle counts and support full inventory checks
• Investigate and report stock discrepancies, damages, or product loss
• Coordinate closely with inventory control and system support teams to ensure accuracy and traceability

3. Team Supervision & Development

• Lead, coach, and monitor warehouse team members (operators, pickers, forklift drivers, etc.)
• Conduct daily shift briefings to communicate priorities, safety reminders, and KPIs
• Ensure discipline, attendance, and productivity standards are maintained
• Support staff training on warehouse procedures, equipment operation, and QHSE compliance

4. Quality, Safety & Hygiene Compliance

• Ensure all operations are conducted safely and in compliance with QHSE standards and procedures
• Enforce proper use of PPE and safe handling of materials and equipment
• Support QHSE inspections and implement corrective actions as required
• Maintain warehouse hygiene and housekeeping standards, especially in food handling areas
• Report any unsafe conditions, incidents, or product non-conformities to management immediately

5. Coordination & Communication

• Liaise with transportation, planning, customer service, and QHSE teams to ensure smooth operation flow
• Communicate effectively with clients and internal departments regarding order status, priorities, and challenges
• Ensure all documentation and reports are completed accurately and on time (shift reports, dispatch logs, etc.)

6. Continuous Improvement

• Identify operational bottlenecks and propose process improvements to enhance efficiency and accuracy
• Support automation, digital reporting, and KPI monitoring initiatives
• Encourage a culture of accountability, safety, and continuous improvement among the warehouse team