Welcomer Supervisor (Front Office)

AccorHotel

Employer Active

Posted 6 hrs ago

Experience

1 - 7 Years

Job Location

Doha - Qatar

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Supervise daily front office operations, ensuring smooth check-in/check-out processes

Lead and motivate the front desk team to maintain high service standards

Handle guest inquiries, concerns, and special requests professionally and promptly

Coordinate with other departments to ensure guest satisfaction

Monitor room availability and assist with reservations when needed

Train new team members and support ongoing development

Ensure compliance with hotel policies, procedures, and brand standards

Desired Candidate Profile

Previous experience in a front office, preferably in a supervisory capacity

Strong communication and interpersonal skills

Ability to lead a team and handle guest interactions with confidence and empathy

Opera system experience

Problem-solving mindset and attention to detail

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • HR
  • Human Relations
  • Industrial Relations

Keywords

  • Welcomer Supervisor (Front Office)

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AccorHotel

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.

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https://jobs.smartrecruiters.com/AccorHotel/744000085931495-welcomer-supervisor-front-office-