Wfm Jobs in UAE

• 1 - 6 Years
• Sharjah , Ajman , Dubai - United Arab Emirates (UAE)

Supervise contact center agents, ensure compliance, manage performance metrics, and foster team development while addressing customer escalations and improving processes.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Seeking a Workforce Management Specialist to optimize forecasting, scheduling, and capacity planning in a Contact Center, requiring strong analytical skills and WFM tool knowledge.

• 8 - 12 Years
• United Arab Emirates - United Arab Emirates (UAE)

Leads call center operating model redesign, performance optimization, and governance while requiring expertise in CRM systems and data analysis.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing contact center technologies, ensuring system reliability, optimizing performance, and collaborating with cross-functional teams to enhance customer ex...

• 6 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Develop and implement organizational development frameworks, drive change management, and provide data-driven insights for workforce planning and performance management.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Redesign call center operations, define SLAs and KPIs, optimize customer journey, and manage workforce planning with a focus on transformation.

• 5 - 7 Years
• United Arab Emirates - United Arab Emirates

Organize and supervise team operations, provide training, monitor financial performance, implement policies, and enhance customer experience in Contact Centre.

• 3 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Coordinate workforce planning, staffing, and compliance while managing vendor relations and employee onboarding, requiring strong analytical skills and HRIS proficiency.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage onboarding, attendance, visa compliance, and employee lifecycle while supporting recruitment and maintaining HR records in a diverse environment.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage blue collar hiring, HR documentation, recruitment activities, payroll preparation, and ensure compliance with labor laws while supporting employee coordination.