Workplace Technology Engineer - temp

myZoi

Posted 30+ days ago

Experience

1 - 3 Years

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are an exciting fintech start-up aiming to promote financial

inclusion globally. Our vision is to provide a level playing field to the
unbanked and the underbanked in accessing essential financial services in an
affordable, convenient, and transparent fashion.

myZoi operates in a highly dynamic and fast-paced environment where
technology and innovation are at the forefront of everything we do. We are
looking for a smart, ambitious, and purpose-driven Workplace Technology
Engineer to join our team and help us continue to provide best-in-class
services to our team and clients.

The Role

The Workplace Tech Engineer will work within our IT Operations team and be
responsible for ensuring myZoi has world class Workplace technology and
processes. The ideal candidate will have experience in configuring and using
modern SaaS tools, Atlassian, Microsoft 365, Desktop Support, Apple Mac, Wi-Fi
and Office technology to provide a highly effective and efficient internal
capability. The candidate will be assisting, troubleshooting and supporting our
fantastic employees to help create an exemplary IT environment from which our
company can thrive and grow.


Key Responsibilities
  • Provide Desktop and network support for a fleet of Macs.
  • Provisioning and de-provisioning the myZoi team .
  • Ensuring that all IT equipment is up-to-date and functioning
    correctly.

  • Configuring and troubleshooting office Wi-Fi, Printers,
    Technology.

  • Implement, maintain, improve and integrate the IT operations
    infrastructure for myZoi using modern SaaS tools, AWS, Azure AD, Microsoft 365,
    Fresh Service and other SaaS products.

  • Implement and maintain MDM to manage and secure devices across
    the organisation.

  • Work closely with other teams to provide technical expertise and
    support.

  • Continuously evaluate the performance of the IT operations
    infrastructure and recommend improvements to enhance the efficiency and
    effectiveness of the system.

About You

  • You have strong communication skills, curiosity and are a quick
    learner.

  • You are keen to take initiative and ownership.
  • You enjoy a creative fast paced world.
  • You have an eye for detail and security.
  • You have a flexible can-do attitude and are keen to learn.
  • You enjoy making friends, having fun.

Skills and Qualifications:
  • Bachelor's degree in a Technology related field.
  • At least 1 years of experience in Desktop Support.
  • Knowledge of modern SaaS tools, Apple Mac, Microsoft 365,
    Desktop Support, Network Support, and MDM.

  • Experience in implementing and maintaining IT operations tools.
  • Excellent troubleshooting skills and the ability to solve
    complex technical issues.

  • Strong communication skills and the ability to work well in a
    team environment.


Department / Functional Area

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