Workshop Supervisor

Confidential Company

· Assist in developing and monitoring on a monthly basis the schedule of work, associated budget for the areas of responsibility, monitor performance against this, initiating corrective action where necessary to ensure workshop operations are conducted within the agreed financial parameters.

· Establish and continuously review with Workshop Manager / Service Manager the workshop's structure, work flows and job responsibilities in the workshop to ensure work is organized and carried out in the most efficient and effective manner. Ensure smooth supply of parts to the technician and incase not available recommend to parts dept. for cannibalization depending upon the urgency.

· Support service staff to ensure maintenance of tools is done on a timely basis to ensure costs of business is kept to minimum without compromising on the safety aspect

· Supervise the work of mechanics to ensure that the set workshop processes are followed so that the work flow, quality standards, profit and customer satisfaction index is maintained.

· Supervise/ Submit product quality feedback to Technical Support Specialist for sending reports to principals.

· Advise Technical Advisors / Technicians periodically about ways and means to improve technician productivity and implementation of manufacturer's warranty policy.

· Ensure all workshop equipments like car washer, lifts etc. are in proper working condition and periodic maintenance is carried out in these equipments.