Administrative Assistant & Quality Executive Six Senses

Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.

• Operate office equipment.
• Compose, type, and distribute meeting notes, routine correspondence, and reports.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
• Make meeting presentations for General Manager.
• Attend meetings and training as required by supervisors.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and monitor guest comments analysing feedback and ensuring timely response and follow-up on guest comments.
• Monitor, audit, and evaluate service quality across all departments in line with Six Senses brand standards and LQA criteria.
• Conduct regular quality and sustainability audits, prepare reports, and propose action plans for improvement.
• Support departmental leaders in developing corrective actions and tracking progress on improvement initiatives.
• Collaborate with the Sustainability team to uphold Earth Lab initiatives and community engagement programs.
• Assist with mystery guest audits, pre-opening standards, and operational readiness evaluations.
• Lead by example, maintaining a visible presence and embodying Six Senses' purpose of reconnecting people with themselves, others, and the world around them.