Administrative Support Generalist

Scale Army

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone.

Role Overview

Scale Army is looking for a reliable, detail-oriented Admin Support Generalist (Middle) to support our core operational systems across finance, HR, and internal administration.

This role is execution-heavy, systems-based, and critical to keeping our internal data clean, reconciled, and usable across teams. You will not own strategy you will own accuracy, consistency, and follow-through.

If you enjoy working with structured systems, keeping records clean, and supporting finance and HR workflows without chaos, this role is for you.

Core Responsibilities

1. System Feeding & Data Hygiene

• Perform daily data entry and updates across internal systems

• Maintain system accuracy, consistency, and completeness

• Identify and flag discrepancies, missing data, or misalignments

• Support ongoing system hygiene across tools and folders

2. Finance Operations Support (AP / AR Backup)

• Register and track invoices, payments, and receipts

• Support Accounts Payable / Accounts Receivable workflows (backup role)

• Assist with reconciliations between systems and source records

• Maintain organized documentation for finance review
  

Tools exposure includes:

• QuickBooks (or similar accounting systems)

• Stripe (transactions, payouts, invoice references)

3. HRIS & Payroll Support

• Register and maintain employee and contractor records

• Support HRIS updates, onboarding/offboarding data, and changes

• Assist with payroll reconciliation and validation

• Ensure personnel data is accurate, up to date, and properly stored
  

Tools exposure includes:

• Deel (contractor management, payroll support)
  

4. Administrative & Documentation Support

• Maintain folder structures, file naming conventions, and backups

• Ensure secure storage of operational and personnel documentation

• Support general administrative requests from Finance & Ops

• Follow SOPs and contribute to process consistency
  

Required Skills & Experience

Hard Skills

• 5+ years in administrative, operations, or systems-support roles

• Strong experience with data entry, reporting, and system operations

• Familiarity with finance-adjacent processes (AP/AR support, invoicing)

• Experience using ERP, accounting, or operational systems (e.g. SAP, QuickBooks, or similar)

• Solid Excel / Google Sheets skills (filters, formulas, reconciliation work)

• Comfort working with structured processes and documentation

Soft Skills (Very Important at Scale Army)

• High attention to detail accuracy matters more than speed

• Process-oriented mindset follows rules, SOPs, and systems

• Low-ego executor gets things done without unnecessary friction

• Reliability & consistency trusted to handle operational basics correctly

• Clear communicator flags issues early, doesn t hide mistakes

• Calm under repetition comfortable with recurring admin tasks
  

Nice to Have (Not Required)

• Prior exposure to Deel, Stripe, or QuickBooks

• Experience supporting remote or distributed teams

• Background in inventory, operations, or logistics environments

• English proficiency sufficient for written system use and internal communication
  

What This Role Is (and Is Not)

This role is:

• Operational

• Systems-driven

• Execution-focused

• Essential to finance and HR workflows