Job Description

Roles & Responsibilities

Overall Responsibilities

Facilitate the organization s adoption of agile principles and practices across teams and departments
Coach and mentor Scrum Masters, Product Owners, and team members on agile methodologies such as Scrum, Kanban, and Lean
Conduct workshops, training sessions, and one-on-one coaching to enhance agile maturity and skills
Assess team performance and provide actionable feedback to improve agility and delivery outcomes
Collaborate with stakeholders to align agile processes with organizational objectives and business priorities
Support continuous improvement initiatives by identifying bottlenecks and implementing process optimizations
Facilitate agile ceremonies, retrospectives, and planning sessions to foster collaboration and transparency
Measure and report on agile adoption success and team performance progress to leadership

Technical Skills (By Category)

Frameworks and Practices: Scrum, Kanban, Lean (Essential), Scaled Agile Framework (SAFe), LeSS (Preferred)
Tools: JIRA, Trello, Confluence, Miro (Preferred)
Development Processes: Familiarity with software development lifecycle (SDLC), DevOps principles (Preferred)
Industry Standards: Understanding of telecom industry standards and practices relating to IT and software delivery (Preferred)
Programming Languages, Databases, Cloud Technologies: Not typically required for this role

Day-to-Day Activities

Conduct agile assessments and maturity evaluations across teams and functions
Facilitate workshops, training sessions, and coaching engagements to build agile expertise
Support teams in adopting agile ceremonies, artifacts, and workflows
Provide ongoing mentoring to Scrum Masters, Product Owners, and team members
Track and report on agile adoption metrics, team improvement, and transformation progress
Collaborate with management to identify barriers and implement solutions for agile process adoption
Act as a change agent to foster a mindset of continuous improvement and adaptability within teams

Desired Candidate Profile

Required: JIRA, Trello, Microsoft Office Suite (Word, Excel, PowerPoint)

Minimum of 5 years of experience as an Agile Coach or in a similar agile facilitation/mentoring role
Hands-on experience in coaching organizations within the telecom sector or related industries
Proven track record in leading enterprise-wide agile transformations and improvements
Experience working with cross-functional and distributed teams, utilizing tools like JIRA and Trello
Demonstrated ability to influence culture change and improve team performance through agile practices

Qualifications

Bachelor s degree in Business Administration, Information Technology, or related field (or equivalent professional experience)
Certified Scrum Master (CSM), ICAgile Certified Professional - Agile Coaching (ICP-ACC), SAFe Program Consultant (SPC), or similar certifications preferred
Commitment to ongoing professional development in agile practices and industry trends

Agile Coach Synechron