Assistant Call Centre Manager Jobs

• 5 - 10 Years
• Beirut - Lebanon

Lead customer service operations, manage high-performing teams, improve service quality, and utilize technology for performance enhancement.

• 5 - 7 Years
• Beirut - Lebanon

Oversee daily operations for high-quality customer service, analyze call center data, and improve processes for efficiency and satisfaction.

• 1 - 3 Years
• Saudi Arabia - Saudi Arabia

Provide professional Operator assistance in a 24 hour call center, patient information, transfer to department doctors? offices, and assist with staff and patients with making l...

• 1 - 6 Years
• Sharjah , Ajman , Dubai - United Arab Emirates (UAE)

Supervise contact center agents, ensure compliance, manage performance metrics, and foster team development while addressing customer escalations and improving processes.

• 0 - 3 Years
• Saudi Arabia - Saudi Arabia

Responsible for presenting a professional Call Center services to achieve departmental goals and objectives. Key Responsibilities: Manage outbound calls in a polite and professi...

• 1 - 3 Years
• Agadir - Morocco

The supervisor will manage a team, ensure project objectives, analyze performance, and maintain quality standards while possessing strong leadership and analytical skills.

• 2 - 4 Years
• Marrakech - Morocco

Who are we? Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping compan...

• 4 - 6 Years
• Morocco - Morocco

The role involves managing customer satisfaction, utilizing analytical and leadership skills, and proficiency in office software for Dynamics 365 Customer Engagement.

• 3 - 5 Years
• United Arab Emirates - United Arab Emirates

Oversee call center operations, ensure service level agreements, manage performance metrics, and develop team leaders while optimizing multi-channel support.