Assistant Director of Sales - Government (LOCAL) Mandarin Oriental Hotel Group

Based at the Mandarin Oriental Al Faisaliah Riyadh within the Commercial Department in Riyadh, the Assistant Director of Sales - Government is responsible for Builds sales annual plan and associated sales activities to execute with the Sales Team to achieve sales targets and company goals. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enables the achievement of property sales targets. The Assistant Director of Sales - Government reports to the Director of Commerce.

As Assistant Director of Sales - Government, you will be responsible for the following duties:

It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.

• Work closely with the Director of Commercial Strategy/ Director of Commerce to ensure understanding & alignment of government segment sales strategy and effective implementation of this strategy.
• Ensures that all calls and sales leads are answered in a timely manner and as per company standards.
• Supports customer loyalty and property s brand standards by delivering service excellence.
• Works proactively with all Regional Sales Offices.
• Keeps up to date with market trends and utilizes all Business Intelligence reports available.

As Assistant Director of Sales - Government, we expect from you:

Achieves financial targets and monitors progress of team s sales objectives targets through supervision and guidance to ensure team also achieves financial targets in all revenue streams.

• Ensures the team understand and achieves all KPIs related to the department.
• Attend trade shows and fairs and ensures coverage in all key feeder markets.