Assistant Front Office Manager
Yas Plaza Hotels
Employer Active
Posted on 16 Dec
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Experience
2 - 7 Years
Job Location
Education
Diploma(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Title:
Assistant Front Office Manager
Qualifications:
Diploma/ Graduate (Hospitality / Management)
Responsibilities:
Assist the Front Office Manager in daily operations of the front desk.
Supervise front office staff including receptionists and concierge.
Handle guest check-ins, check-outs, and resolve complaints efficiently.
Maintain high standards of customer service and ensure guest satisfaction.
Coordinate with housekeeping, F&B, and other departments for smooth operations.
Prepare reports on occupancy, revenue, and guest feedback.
Train and mentor junior front office staff.
Requirements:
2 5 years of experience in front office or hospitality management.
Strong knowledge of hotel management software and front office operations.
Excellent communication, interpersonal, and leadership skills.
Ability to handle high-pressure situations and resolve guest issues effectively.
UAE/GCC experience preferred.
Desired Candidate Profile
Diploma/ Graduate (Hospitality / Management)
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Secretary
- Front Office
- Personal Assistant (PA)
Keywords
- Assistant Front Office Manager
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Yas Plaza Hotels