Assistant Manager Accounts Receivable

Confidential Company

The Assistant Manager – Receivables is responsible for leading and managing the end-to-end accounts receivable function across multiple business units. The role oversees service charge billing, chilled water billing and collection, reconciliation of landlord and owner accounts, and ensures accurate, timely financial reporting. The position also ensures full compliance with RERA/Mollak regulations while fostering strong client relationships and supporting operational efficiency.

• Monitor, manage, and reconcile accounts receivable for landlords, tenants, owners, and service users. Supervise the receivables process for property management and Owners Association (Community Management. Monitor outstanding balances and follow up on overdue accounts through structured collection strategies.

• Ensure timely issuance of invoices, credit notes, and statements of accounts to tenants, owners, and community members. Review aging reports, identify high-risk accounts, and escalate issues to management as required. Manage adjustments, waivers, and late fee considerations in line with company policy.

• Ensure receivables operations are fully compliant with RERA, Mollak, and other applicable UAE regulatory frameworks. Support documentation for RERA audits, service charge justifications, and dispute resolutions. Maintain proper recordkeeping for statutory and internal audit purposes.

• Prepare periodic receivables reports including aging analysis, collection efficiency, and variance reports. Support cash flow forecasting by providing accurate receivable projections. Analyze receivables trends and recommend process improvements to reduce delinquency rates.

• Liaise with landlords, tenants, and owners to resolve queries regarding receivables. Coordinate with property management, community management, and billing teams to ensure accurate invoicing and collections. Support customer service teams in responding to billing disputes or discrepancies.

• Oversee receivable entries in ERP/finance systems, ensuring accuracy and timeliness. Work with IT/Finance Systems to streamline invoicing, payment gateways, and online collections.

• Identify and implement improvements in receivables management, billing, and reporting processes. Ensure compliance with company policies, procedures, and regulatory requirements. Support automation initiatives and digital transformation for billing and collection processes.

• Perform additional tasks as assigned by the management. These tasks may not be explicitly stated in this job description but are essential to the overall success of the department and company.

• Responsible for managing and monitoring team's performance, setting clear targets and implementing professional development initiatives to ensure continuous growth and success within the team.