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Experience
5 - 10 Years
Job Location
Other - United Arab Emirates (UAE)
Education
Bachelor of Technology/Engineering(Automobile, Mechanical)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Manage service advisors and technicians, providing leadership, training, and performance evaluations to cultivate a high-performing team.
- Coordinate service schedules and workloads; prioritize tasks to meet deadlines and ensure efficient use of resources.
Desired Candidate Profile
- 10 yrs experience in Commercial vehicle service dept out of which min 5 years should be in UAE, in a dealer
- Strong technical knowledge on commercial vehicles
- Should have experience in business planning, budgeting and evaluation of various performance benchmarks related to dealer service dept.
- Should have experience in supervisory role leading a team of technicians and support staff
- Proficient in using computers and common business software including ERP
- Strong working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Excellent communication skills in English (both written and verbal). Fluency in Arabic/Urdu is an added advantage
- Diploma/Graduate in Mechanical/Automotive Engineering, MBA preferable
Employment Type
- Full Time
Company Industry
- Consumer Durables
- Consumer Electronics
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Service Department Manager
- Performance Metrics
- Customer Service
- Warranty Administration
- Service Operations Coordinator
- Assistant Service Supervisor
- Service Manager Assistant
- Process Improvement
- Service Management
- Commercial Vehicle
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Al Naboodah Commercial Group
SARITHA BINU
Head Office, 844, Hatta Oman Road, Al Awir, Dubai United Arab Emirates, 1200 UAE, Dubai, United Arab Emirates (UAE)
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