Assistant Spa and Recreation Manager

Accor Group

Job Title
Assistant Spa and Recreation Manager - Wellness Operations and Member Services (M venpick by Accor Dubai)
Job Description
Assistant Spa and Recreation Manager - Wellness Operations and Member Services (M venpick by Accor Dubai)

Opportunity Snapshot

M venpick Hotel Dubai is looking for a dedicated Assistant Spa and Recreation Manager to oversee day-to-day wellness and recreation operations. In this full-time role, you will manage spa and gym facilities, coordinate team training, drive membership sales, and ensure high standards of guest service and safety. This role is ideal for wellness professionals with leadership experience, strong operational skills, and a guest-centric mindset.

Employment Overview

Job Location: Dubai, UAE
Industry: Hospitality
Function: Hospitality / Travel
Salary: 8000-10000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-time

Core Responsibilities

* Supervise the overall operations of spa, gym, and recreation facilities with a focus on guest satisfaction
* Plan gym activities, manage class schedules, and promote membership packages in collaboration with the marketing team
* Conduct departmental recruitment, training, appraisals, and team meetings
* Ensure all recreation areas are clean, properly stocked, and well-maintained in coordination with housekeeping
* Lead staff in delivering consistent and warm service while meeting revenue and membership targets
* Monitor and control departmental expenses, payroll, and inventory in line with budget
* Provide hands-on guest support, respond to feedback, and adjust service practices as needed
* Oversee guest event participation, safety compliance, and hygiene protocols
* Provide personal training guidance to members when required
* Maintain accurate member records and ensure timely collection of membership payments
* Coordinate with the finance team on monthly reports and performance tracking
* Prepare training schedules and keep departmental records up to date

Candidate Requirements

* Proven experience as an Assistant Spa Manager or similar leadership role in recreation or wellness
* Familiarity with spa and fitness facility operations and guest service protocols
* CPR and First Aid certification preferred
* Strong communication and interpersonal skills
* Ability to lead a multicultural team and deliver training to ensure service excellence
* Skilled in managing revenue targets, member relations, and team productivity
* Detail-oriented, self-motivated, and customer-focused
* Flexible with schedule including weekends and public holidays

Perks and Benefits

* Work in a vibrant hospitality environment focused on wellness and guest engagement
* Access professional development through Accor Academies and internal mobility programs
* Enjoy staff discounts at over 5,600 Accor properties worldwide
* Contribute to sustainable hospitality through wellness initiatives and team events
* Be part of a company that values care, creativity, and excellence in every experience