Job Description

Roles & Responsibilities

Role Overview:
The Events & Banqueting Coordinator is responsible for the smooth planning, coordination,

and execution of all events and banquets. This role ensures excellent service standards,

attention to detail, and seamless communication between clients, the Events team, Food &

Beverage, Culinary, and other supporting departments. The coordinator acts as the primary

liaison for clients, ensuring their expectations are exceeded while upholding the standards

and reputation of the organization.

Work will include but may not be limited to the following:

• To discuss the function requirements including Menus, Beverages, Table plan any other details

related to the function with the Member / Guest, ascertaining and noting his/her exact needs.

• To show the Member / Guest the various facilities available, advising and discussing the merits

of the various options.

• To ascertain what entertainment, if any, is required.

• To monitor and control provisional and confirmed function bookings and ensure that no double

bookings occur.

• To confirm all details in writing to the Member / Guest

• To ensure to publish the function order to all concerned departments in a timely manner.

• To be constantly aware of new business opportunities and action these.

• To be available as the point of contact to conference organizers at all times during a conference

• To ensure the cleanliness of all conference and function rooms

• Through your Member focused mind and courteous attitude you guarantee and ‘go beyond’

what is required in providing ‘excellence’ in food and beverage service.

• As a devoted hospitality professional, you work with pride and integrity in all areas of the

Banquet operation and service delivery.

• You strive towards anticipating, meeting and excelling Member’s expectations. You promote

teamwork and an enjoyable atmosphere amongst your colleagues and you always find new

ways to improve our Members’ experience.

• Demonstrate a positive leadership style with an enthusiastic, positive, committed and flexible

attitude. We shall be promoting the importance and benefits of effective team working.

Other duties deemed to be essential and fundamental to the operation of The Club’s policies

Essential function of individual positions within the classification may differ. Your manager may

assign reasonable related additional duties to employees consistent with our policy.

Banquet Coordinator
The Club

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