Job Description

Roles & Responsibilities

BARTENDER

Reporting to:

Outlet Supervisor

Outlet Captain

Assistant F&B Manager

F&B Manager

To deliver, dining and entertainment experiences that meet or exceed Member’s

expectations.

Your work will include but may not be limited to the following:

To supervise service staff, as well as service members within the Outlet to

maximize member satisfaction and food and beverage profitability.

All work is carried out in line with The Club's guidelines, food & beverage S.O.Ps,

marketing and the restaurant business plans.

As an active, knowledgeable, enthusiastic and passionate team player, you are

committed to our vision, mission and values.

To achieve & practice The Club’s ‘Food & Beverage’s 21 Core Service Standards’

is your primary focus.

Through your Member-focused mind and courteous attitude you guarantee and ‘go

beyond’ what is required in providing ‘excellence’ in food and beverage service.

As a devoted hospitality professional, you work with pride and integrity in all areas

of the outlet/banquet operation and service delivery.

You strive towards anticipating, meeting and excelling member expectations. You

promote teamwork and an enjoyable atmosphere amongst your colleagues and

you always find new ways to improve our members’ experience.

Your efforts, dedication and mere presence ensure the profitability of our Club

since you are the reason our members return, time after time.

Check identification of members/guests in order to verify age requirements for

purchase of alcohol.

Balance cash receipts

Attempt to limit problems & liability related to Members' excessive drinking by

taking steps such as persuading customers to stop drinking. They shall inform the

bar supervisor/captain or a duty manager immediately for any such cases.

Clean glasses, utensils & bar equipment

Take beverage orders from serving staff or directly from Members/Guests.

Serve wine, beer, and spirits as required.

Clean bars, work areas & tables

Mix ingredients such as liquor, soda, water, sugar & bitters in order to prepare

cocktails & other drinks

Serve snacks or food items to members/guests seated at the bar. They also may

be required to step out of the bar & serve members/guests whenever required.

Order or requisition liquors & all other supplies needed for the operation.

Inform the supervisor/duty manager about any members who become loud.

Slice & put fruit for garnishing drinks.

Arrange bottles & glasses to make attractive displays.

Prepare appetizers such as pickles, cheese & cold meats.

To follow the most recent Covid-19 guidelines mandated by The Club and the

government.

Other duties deemed to be essential and fundamental to the operation of The Club’s

policies Essential function of individual positions within the classification may differ.

Your Manager may assign reasonable related additional duties to employees

consistent with our policy.

The Club Values

Member Focus – We will continually seek to improve the members’ experience by

anticipating their needs and exceeding their expectation

Teamwork – Together as one Team we are committed to openly communicate,

support, respect each other, develop and maintain a team spirit to reach our

common goals.

Excellence / Quality - We provide innovative and diverse facilities in a safe, wellmaintained environment ensuring service levels are of the highest quality.

Integrity – We act with honesty and sincerity in everything we do. We say what we

mean, do what we say and build confidence in our Team.

Profitability – We set out to meet and exceed our financial goals and we grow our

business by pro-actively looking for sales opportunities

Bartender
The Club

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