Bartender

AccorHotel

Provides positive guest recognition and relations through personal performance and attention to guest history, including familiarizing himself/herself with regular patrons and VIP guests.

Greets guests in a timely and professional manner, takes guests orders and serves food and beverages according to the standards and established service sequence.

Responds to guest questions and provides suggestions regarding beverages with an aggressive approach to upselling.

Performs flair while preparing cocktails and other drinks and builds guest relations with patrons seated at the bar.

Arranges bottles, glasses, and packaged snacks to make attractive displays. Mix ingredients to prepare cocktails and other drinks to standard.

Serves wine, liquor, and bottled beer to standard pour and to departmental specifications.

Monitors and observes guests experience to respond to additional needs or requests.

Enters orders into point-of-sale system, maintains accurate guests over counts, totals receipts correctly, verifies sales and collects payment for all food and beverages served.

Thoroughly knowledgeable on the menu, various daily specials, and beverages.

Ensures the cleanliness and organization of designated work areas. Stocks and maintains supplies, refrigerators, dispensers and/or display cases ensuring no interruption in guest service. Completes set up and break down duties to departmental standards. Sweeps and mops floors.

Requests proper identification from guests purchasing alcoholic beverages when legal age is questionable (under the age of 30). Consults with management on questionable identification.

Maintains liquor security and control standards when mixing and preparing cocktails and other drinks to standard.

Takes our trash and recycling. Cleans and maintains interior and exterior of trash areas. Sweeps and mops floors.

Attends required meetings, pre-shift meetings and training sessions as assigned/scheduled.

Assists with new employee training by positively reinforcing successful performance and providing respectful and encouraging instruction.

Complies with the Hotel s sustainability standards.