Bell Attendant

IHG Hotels & Resorts

BELL ATTENDANT

YOUR DAY TO DAY

As Bell Attendant, your main responsibilities will be related to all activities relevant to welcoming and greeting all guests at their vehicle, and creating an amazing welcome into the property.

• Providing a friendly and personal greeting upon their first interaction with our Hotel.
• Assisting with handling their luggage with care and respect.
• Connecting them to the Front Desk team while maintaining a seamless service throughout the guest experience.
• After the guest has checked in with the Front Desk team, you will guide them to their room and provide a brief overview of hotel facilities and room features.
• Throughout the guests stay, you may also be asked to provide basic knowledge on the Hotel s offerings.
• You may also be required to assist guests with valet parking service.
  
  

What We Need From You

It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus, and a passion to deliver great results directly and via the whole team!

Previous experience in a similar role is required. Customer service and excellent English communication skills, additional languages preferred. Strong ability to build and maintain relationships.