Business Analyst / Techno-Functional Consultant

GSSTech Group

Key Responsibilities

• Work closely with business stakeholders to understand life insurance processes and product requirements, particularly Individual Life and ULIP products.
• Gather, analyse, and document business and functional requirements.
• Translate business requirements into functional specifications and technical documentation.
• Support implementation and configuration of life insurance core systems, preferably Premia.
• Collaborate with development and testing teams to ensure correct implementation of business requirements.
• Conduct gap analysis, system impact analysis, and solution design.
• Participate in SIT and UAT testing, ensuring solutions meet business needs.
• Provide functional support during production issues, enhancements, and system upgrades.
• Prepare documentation including BRD, FRD, process flows, and user manuals.

Required Skills

• Strong understanding of Individual Life Insurance products, including ULIP (Unit Linked Insurance Plans).
• Experience working with life insurance core systems.
• Knowledge of policy lifecycle, underwriting, policy servicing, claims, and premium management.
• Experience in business analysis, requirement gathering, and stakeholder management.
• Ability to work with technical teams and translate functional requirements into system specifications.
• Experience in Agile or Waterfall project environments.

Preferred Skills

• Hands-on experience with Premia Insurance System.
• Exposure to insurance integrations, APIs, or reporting tools.
• Experience working on digital transformation or system implementation projects in the insurance domain.