Business Insights Manager Caterpillar

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We are looking for a Business Insights Manager to join our Strategy, Growth and Transformation team within one of Construction Industries newly formed divisions: Customer Solutions Growth Regions. The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan), and Latin America (LATAM) and organized into three functional areas: Customer Facing, Customer Solutions, and Business Enablers.

This role is part of the Customer Solutions team, the engine of our business driving growth by delivering tailored, territory-specific solutions that solve customer pain points, accelerate decision-making, and enable profitable sales execution.

About Strategy, Growth and Transformation Team

The team provides Data and insights for executive decision making and sales execution - ensuring that we are delivering our internal and external commitments as we set up the organization. We are responsible for driving accountability for results in Caterpillar and the Caterpillar dealer network. The team uses both structured and innovative problem solving to define opportunities and are centre of excellence for key strategic projects to drive results.

As the Business Insights Manager you will lead the development of timely, executive ready, yet granular insights to enable decision making, accountability and results.

Role Definition:
Leads one or more consulting engagement modules to understand, analyze, develop and recommend Strategy & Planning (S&P) solutions as a divisional lead or for a business segment.

What You Will Do (Responsibilities):

• Leads analyses and solution development for key S&P engagement module(s) as a divisional lead or for a business segment; performs more complex activities
• Works closely with clients to define the business problem, issues and planned approach for one or more S&P engagement components as a divisional lead or for a business segment
• Oversees performance of S&P engagement data collection, research and reporting activities and staff as a divisional lead or for a business segment. Coaches junior team members and clients
• Provides recommended S&P solutions. Works with senior consultants / managers to develop and deliver client presentations as a divisional lead or for a business segment

What You Have (Basic Skills Required):

Global Perspective: Knowledge of issues, opportunities, and challenges for conducting business in the international marketplace; ability to apply global perspectives appropriately in a wide range of situations.

Level Working Knowledge:

• Conducts business with one or two other countries.
• Follows policies and procedures governing business activities with another country.
• Obtains information regarding operational issues of other countries when making business decisions.
• Assesses key legal, regulatory, and financial issues specific to a particular country.
• Recognizes behaviors that promote or stunt effective relationships in that country; acts accordingly.

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Level Extensive Experience:

• Develops, refines, and communicates tactical plans for own responsibilities.
• Provides the right level of detail as input for strategic plan development.
• Demonstrates the value and necessity of linking tactical plans to overall strategic plan.
• Ensures attention to the detail and dependencies of existing departmental-level plans.
• Plans for allocation of resources in line with unit goals, technical and business objectives.
• Ensures the planning process is integrated with the overall business plan.

Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.

Level Extensive Experience:

• Analyzes and fully documents client requirements.
• Applies experience to developing and executing multiple consulting assignments.
• Works with client to identify alternative solutions and associated pro's and con's.
• Prepares proposals and presentations for a consulting opportunity.
• Manages all aspects and phases of a consulting relationship.
• Monitors consulting assignments versus expectations.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.