Business Operations Co-Ordinator Halian

Employer Active

Posted 10 min ago

Experience

2 - 8 Years

Job Location

Abu Dhabi - United Arab Emirates (UAE)

Education

Master of Commerce(Commerce), Master of Arts(Economics), MBA/PG Diploma in Business Mgmt

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Coordinate the tracking, follow up, escalation and closure of Idle Messages in order to ensure least number of unsent data
  • Provide input and support in Idle message process improvements.
  • If and when part of the idle message operations is automated, this position will be responsible to monitor along with other provider compliance monitoring.
  • Come from a Clinical or Medical background
  • Support Business Operations team in various functions such as:
  • Provider escalations
  • facility status updates,
  • integration activities such as CRM and Accella
  • Contract management
  • FD updates
  • survey management
  • mass communication
  • improvement and monitoring activities
  • collecting and reporting end users
  • following up on facility details and connection status of providers
  • issuing connected certificates
  • Managing contacts – update, categorize, share when needed
  • Responding to Onboarding, Engagement and Contact emails to the concerned team or department and track, follows up, and ensures they are addressed in a timely manner. Address inquiries related to participant’s onboarding process and requirements.
  • Coordinate, send, and when necessary, track mass communication to providers, such as DOH circulars, updated Participation Criteria, updated FAQ and Compliance Checklist, troubleshooting documents biannually and when needed.

Desired Candidate Profile

  • Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint) and other relevant software applications.
  • Demonstrates excellent communication and interpersonal skills, with the ability to build relationships at all levels.
  • Showcases analytical and problem-solving abilities, with a keen eye for detail and process improvement.

Employment Type

    Full Time

Company Industry

  • IT - Software Services

Department / Functional Area

  • Corporate Planning
  • Consulting
  • Strategy
  • M&A

Keywords

  • Problem-Solving
  • Workflow Coordinator
  • Process Improvement
  • Communication Skills
  • Business Operations Analyst
  • Process Improvement Coordinator
  • Vendor Management
  • Administrative Operations Officer
  • Project Coordination
  • Operations Specialist

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Halian

www.halian.com

Arshad Ayub Shaik - Recruitment Consultant

street 6 102, First Floor, Building 4 Dubai Outsource City AL NAKHEEL, United Arab Emirates (UAE)