Business Operations Manager

Rookie Ninja

Key Responsibilities

• Assist the GM in business planning, execution, and performance tracking.
• Prepare high-level management reports, dashboards, and data-driven insights.
• Design and track KPIs across Sales, Product, and Operations.
• Lead follow-ups on strategic targets and cross-departmental action items.
• Coordinate with leadership to ensure all teams meet business goals.
• Manage CRM accuracy and process improvements.
• Support budgeting, forecasting, and basic accounting analysis.
• Facilitate internal communication and represent the GM in key meetings.

Qualifications & Requirements

• 5 8+ years in senior executive support or business management.
• Deep understanding of the UAE IT distribution ecosystem and KPI frameworks.
• Proficient in CRM systems and management reporting tools.
• Exceptional stakeholder management and follow-up skills.
• Valid UAE driving license and personal car.