Business Support Officer

Oman Investment Authority

JOB PURPOSE:

Responsible for supporting the daily job duties of the Technology Unit including all admin support, business support.

Responsible for ensuring documents are effectively organized and recorded.

Responsible of Managing internal communication from/to and within the Technology Unit.

Support the unit in ensuring smooth functioning of the GCTO office.

KEY ACCOUNTABILITIES:

Admin Support:

Responsible for scheduling and managing the GCTO & the unit s shared calendar including prioritizing and resolving related conflicts and competing demands, proactively scheduling important meetings with internal and external individuals, and maintaining an organized plans.

Collect weekly/monthly/quarterly/annually updates and consolidate them from Technology departments and send them to the concerned personnel.

Organizes and coordinates with service team international/domestic travel arrangements including travel authorizations, flight tickets, hotel bookings, visas, airport transfers, and expense reports.

Provides support in arranging meetings including collation of speaking notes and/or briefing notes, handling logistics, such as conference registrations, room reservations (internal and external), and local travel.

Operate and maintain office equipment.

Business Support:

Works closely with the leads on special projects and committee activities.

Undertakes special assignments/projects on a wide variety of issues as requested by the technology management.

Provides technical guidance when required on planning, organizing, prioritizing, and overseeing activities to efficiently meet business objectives.

Preparation and drafting correspondence, letters, memos, and emails.

Manage/control the Technology task items for the team to ensure timely adherence to deadlines.

Assist the Technology Unit in preparing materials for board and other committee meetings.

Produce, update, and provide best practice support on complex MS documents, databases, and other departmental systems, advising colleagues when needed, and using own expertise to help improve processes.

Identify, within the team, instances of non-compliance with the organizations policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.

Record Management and Correspondences:

Maintain electronic filing system, ensuring processes and software are up to date and in working order.

Organize and prepare complex documents using a variety of applications for technology devices such as standard office software. Also responsible for gathering and summarizing data for special reports.

Preserve confidentiality and discretion on all matters pertaining to Units & GCTO Office, with a view to safeguarding the image of the company.

Internal Communication:

Facilitate communication between various departments within the technology unit.

Develop and maintain a monthly communication plan for the Technology Unit.

Assist in drafting and disseminating internal announcements, memos, and updates.

Coordinate meetings, including scheduling, agenda preparation, and minute-taking.

Manage and prioritize the unit s events calendar.

Graphic Design:

Create visually appealing graphics, presentations, and other design materials for technology-related projects, posters, banners etc.

Work closely with the unit s leads to understand design requirements and objectives.

Ensure that all design materials adhere to brand guidelines and reflect the companys image and values.

Continuously innovate and explore new design trends and techniques to enhance the quality and effectiveness of visual communication.

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

ASYAD Corporate Units

ASYAD Business Units

Management Committee

External:

External Stakeholder

ASYAD Strategic Business Partners