Call Center Agent - Bilingual (Arabic and English)

Confidential Company

Employer Active

Posted 55 min ago

Experience

2 - 4 Years

Monthly Salary

AED 3,000 - 3,500 ($811 - $946)

Job Location

Ajman - United Arab Emirates (UAE)

Education

Diploma(Management)

Nationality

Any Arab National

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.

• Provide product/service information and resolve simple issues.

• Escalate complex problems to higher-level support.

• Document customer interactions accurately in CRM systems.

Desired Candidate Profile

• High school diploma or equivalent.

• Minimum 2 years of experience in a Contact Center handling incoming and outgoing calls, email, and chat

• Basic computer and typing proficiency.

Employment Type

    Full Time

Company Industry

  • Logistics
  • Transportation
  • Warehousing
  • Courier

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Representative
  • Customer Service
  • Problem Solving
  • CRM Software
  • Contact Center Agent
  • Support Specialist

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Confidential Company