Call Center Agent / Customer Service Representative – Dubai, UAE

Confidential Company

Multiple VacanciesEmployer Active

Posted 20 min ago

Experience

0 - 2 Years

Monthly Salary

AED 3,500 - 3,800 ($946 - $1,027)

Job Location

Abu Dhabi(Al Shamkha ), Dubai(Deira), Sharjah(Sharjah Airport Freezone (SAIF)) - United Arab Emirates (UAE)

Education

Bachelor of Arts(Communication)

Nationality

Any Arab National, Any European National, Any CIS National, Any Nationality

Gender

Any

Benefits

Visa, Annual Leaves As Per Labour Law, Travel Allowance, Commission, Medical Insurance, Transportation, Perks & Benefits As Per Labour Law

Vacancy

4 Vacancies

Job Description

Roles & Responsibilities

We are looking for energetic, customer-focused Call Center Agents / Customer Service Representatives to join our growing team in Dubai. The ideal candidate will handle inbound and outbound calls, respond to customer inquiries, and provide professional support to ensure high customer satisfaction.

You will play a key role in maintaining our company’s positive image and ensuring every customer interaction is handled efficiently and courteously.

  • Handle incoming and outgoing calls, WhatsApp, and email queries in a professional manner.
  • Maintain accurate records of customer interactions and transactions.
  • Provide complete information about products, promotions, and services.
  • Coordinate with internal departments to ensure quick issue resolution.
  • Maintain strong follow-up and ensure customer satisfaction.
  • Meet call targets and achieve daily/weekly performance goals.

Desired Candidate Profile

  • Excellent communication skills in English (Arabic or Hindi added advantage).
  • Basic computer knowledge (MS Office, CRM systems).
  • Positive attitude and ability to work under pressure.
  • Call center / customer service experience preferred (freshers also welcome).

Salary and benefits

  • Salary: AED 3,500 – 3,800 per month (based on experience)
  • Benefits:
    Employment Visa provided
    Accommodation & Transportation (as per company policy)
    Health Insurance
    Paid Annual Leave & Air Ticket Allowance
    Career growth & training opportunities
    6-day working week / Rotational shifts

Working hours

  • 9 hours per day (including 1-hour break)
  • Rotational shifts (morning/evening)

How to apply

Interested candidates currently inside the UAE may apply with updated CV mentioning “Call Center Agent” in the subject line.
Only shortlisted candidates will be contacted for an interview.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Call Center Agent
  • Customer Service Representative
  • Customer Care Executive
  • Telecaller
  • Contact Center
  • Customer Support
  • Inbound Calls
  • Outbound Calls
  • Call Center Jobs UAE
  • Customer Service Jobs Dubai
  • Arabic Speaking
  • CRM
  • Freshers Welcome

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Confidential Company